How Tech is Changing the Auto Repair Industry

The car industry is constantly changing, and one way it is doing so is with technological advancements. In the auto repair industry, in particular, new tech can potentially improve your shop’s efficiency.

Advanced Vehicle Diagnostics

Your mechanics can use specialized software to run diagnostic tests without having to leave the work area to reference diagrams. On top of that, these manuals may already be outdated. Instead, the latest tech includes using the Identifix Direct-Hit Mobile to identify and fix the P20EE code or another engine issue in less time. That enables technicians to finish work faster and get the job done correctly, improving service quality, which can lead to repeat customers. Plus, technicians can potentially take on more customers with the extra time available, increasing profits.

Spectrophotometers

Color-matching technology has come a long way. Using a spectrophotometer, an auto body center can match the paint colors on a car, which is important if it has been in a collision and needs an exterior part like a new door panel. The panel on this instrument provides precise readings to enable technicians to get as close a match to the original color as possible. This computerized approach can make for a cohesive automobile appearance. 

Electric Vehicle Servicing

Looking back only a short time, you would likely not have seen an electric vehicle (EV) in the auto repair shop. Now, they are seen throughout the year by mechanics for regular maintenance tasks and to fix issues if needed. As this type of vehicle becomes more popular, the number of them in shops will logically continue to increase. Along with training technicians on how to service EVs, managers must also ensure that the specific tools to do so are in the auto body shop, including those designed to keep workers safe from potential shocks.

Customer Relations

How auto repair business owners interact with customers is also changing because of technological advancements. For example, many shops now offer people the ability to conveniently book appointments online rather than by phone. Some repair centers also use software that enables customers to pay online, which appeals to busy customers who would not be readily available during normal business hours.  

Software to Manage the Shop

Tech is also commonplace in many auto repair shops to help with operations behind the scenes. For example, using the latest financial software can make tax time easier for these businesses and help with tracking expenses to stay within budget. Quality software may also be helpful for better inventory management.

Staying on top of tech trends through auto mags, online publications, and professional trades events makes sense for those in the auto repair industry. The info you learn about can help owners stay competitive in the industry. Adapting new technological solutions, such as those for diagnosing issues under the hood, can help your company be as efficient as possible and maintain the modern image that tech-savvy customers look for. We look forward to seeing what technological innovations come in the future!

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